The City Office hours are from 8:00 am to 5:00 pm, Monday through Friday. The City of Belleville phone number is 527-2288. For service needed after normal business hours, please call 527-5655. For emergency assistance please dial 911.
Meters are normally read the third week in the month. Please have meters accessable to read. Have bushes and shrubs trimmed back so meter readers can get to the meter. Please have fences unlocked and pets put inside during this time.
Bills are sent the last working day of the month, and are due on the 15th of the month. If the 15th falls on the weekend or holiday, payments are due the next regular working day.
A penalty of 5% is assessed after the 15th. If the 15th is on a weekend, the penalty is assessed the second working day after the 15th.
Around the 20th, a reminder notice is sent, a $15.00 default fee is added, and the date for turn-off is always on the 28th unless it falls on a weekend, then it is the Monday following. NOTE.2 turnoffs in a 12 month period will require a deposit before reconnection.
Accounts paid on or after the shut-off date are assessed a $40.00 non payment fee.
City of Belleville utility payments may be made by mail, in person at the City Office, or in the drop box located north of the City Office. The City of Belleville also offers Automatic Payment directly from your checking or savings account.